We currently accept PayPal for all transactions. You can securely complete your purchase using your PayPal balance, linked bank account, or supported credit/debit cards.

Yes, we proudly offer nationwide shipping within Malaysia, covering all regions and states. Delivery is free on every order, no matter where you are.

Once processed, orders are delivered within 4–8 business days. Processing takes 1–3 business days, and shipping typically takes another 3–5 business days.

We offer a 30-day return window for items in new and unused condition. Return shipping is free, and refunds are processed within 10 business days of receiving your return.

Yes! If you need a different size, style, or item, we accept exchanges within the same 30-day return period, provided the product is unused and in original condition.

Simply email our team at info@elaravee.com to initiate your request. We'll provide instructions and a downloadable return label for free return shipping.

Absolutely. All transactions on our site are secured with SSL encryption, and we never store your sensitive payment details.

No, we do not charge restocking fees on any returns or exchanges. We believe in making the process simple and hassle-free for our customers.

All prices and payments are processed in MYR (Malaysian Ringgit). If you're paying in another currency, your bank may apply its own exchange rate or fee.

You can contact us anytime at info@elaravee.com, or by using the form on our website. We're available Monday to Friday, 09:00AM–18:00PM (GMT+8), and we aim to respond within 48 business hours.